Kent County Council can focus more resources on frontline service delivery after deploying Microsoft 365 Copilot | Microsoft Customer Stories
Delivering essential services requires time and focus, yet administrative tasks often drain both. The Kent County Council story illustrates how Microsoft 365 Copilot streamlined their workflows, enabling them to allocate more resources to frontline service delivery. Read the story for a clear view of Copilot's real-world impact. Contact inWorks LLC for tailored advice on how Copilot can boost productivity in your organization.
What challenges does Kent County Council face?
Kent County Council faces several challenges including resource and budget constraints, a growing population, complex resident demands, and administrative burdens that hinder efficiency.
How has Microsoft 365 Copilot impacted staff productivity?
The deployment of Microsoft 365 Copilot has led to an average efficiency gain of ten to thirty minutes per day for staff, allowing them to focus on more meaningful work and reducing stress associated with repetitive administrative tasks.
What role do Surface devices play in the digital transformation?
Kent County Council deployed 6,500 Surface devices to enhance its digital transformation. This deployment has resulted in a smoother transition for staff, a decrease in help desk calls, and supports the council's broader goals for AI-driven applications and sustainability.
Kent County Council can focus more resources on frontline service delivery after deploying Microsoft 365 Copilot | Microsoft Customer Stories
published by inWorks LLC
inWorks LLC provides cloud infrastructure, technology support, equipment, communications, apps, and platforms that make your business just work.
We've thought this through so you can take advantage of best practices and our experience to get a complete technology foundation to run your business now and in the future.
- Company communications with modern Intranet and Learning platforms,
- Intranet and Training Valet services to keep your internal communications focused and timely,
- Curated equipment selections for reliable and cost-effective laptops, desktops, networks, and printers
- Ongoing support and services to help you stay productive and secure anywhere,
- Always-modern datacenter with Microsoft Office 365 and Azure
- App development and customization to meet unique needs of your business and operations
Sign in with LinkedIn